Cross Infection Control

The Cross Infection E-Learning Tool is now available to complete online. Click here to access the training tool and complete the programme.

Please note that on completion of the programme a PDF certificate will be sent direct to the email address you have registered with when training has been completed.


Non receipt of certificate

If you do not receive your certificate within 24 hours of completion, please check your ‘junk mail’ or ‘anti spam’ folder as sometimes, due to the graphic content of the certificate, it gets classified as junk mail.  Should you not receive your certificate, you will need to email the following information to

1.         Your username

2.         Your full name as you would like it to appear on your certificate

3.         The date you completed the course.

4.         Your GDC number (if applicable).

We will then validate your details and if you have completed all sections, we will manually generate a PDF version of your certificate and email it back to you within 5 working days.

Unable to log back on

The training course relies on the use of “cookies” which, once you have signed up and logged in, remember the user’s details.  For this reason, we recommend that on a shared office computer; only one member of staff completes the course from start to finish in one session. So you should only need to log in once.

If you have issues with your username/logging back on, you may need to re-register under a different user name (use the same one but add a “2” to the end of it) and leave the GDC number field blank (as it will not allow the same GDC number to be used twice) – and complete all the sections you have not already completed, then email your details as specified above and we will validate for you and send you your certificate.